Delivery is split into two processes; Production Time and Shipping Time. 

Production time is generally 2-5 business days, although in some cases it may be longer.

Shipping time is shown during checking while selecting your shipping option.

Once you place an order, your items are then sent into “production”, where they will be printed/embroidered/decorated.

Upon completion of production, your items will be shipped to the address provided, via the shipping service selected at checkout.

You will be shown a reciept on your screen after checking out, along with having the same receipt emailed to the email address provided.

Immediately upon submission of your order.

Please email shop@calenraps.com if you experience any issues with your order.

Yes, you will be sent tracking info once your order has shipped.

The tracking info will also be included in your order details in your account and on the Track Order page.

There are no guarantees, however, please email ASAP and we may be able to accommodate you if your order hasn’t been sent into production yet.